Outsourced IT Support

for Small Businesses, Firms and Internal IT Managers

itro transfers the risks and frustrations of managing IT from your business to our team of engineers. 

Our local, friendly and highly skilled engineers take pride in supporting professional teams and internal IT Managers manage their IT, cyber security and communications. For a set monthly fee, we ensure your virtual and on-premises IT is manageable, compatible, cyber safe and reliable. (Scroll down to see our pricing.)


we manage your IT

Get itro to be your complete outsourced IT team, or work with your inhouse IT Manager to give them the support and tools they need to keep your team working efficiently and safely.  Click here to request your free, upfront IT consultation and review. We’d love to hear from you.

Our Solutions

  • All
  • Cloud
  • Communications
  • Data Management
  • Security

itro Managed Support Plans

  • itro Advanced
    • $ 90 per month, per endpoint*
    • Intermediate Security Level with Some Bill Fluctuation.

      Shared Management of IT Risk


      • Endpoint Monitoring
      • Reporting
      • Antivirus
      • Service Desk Remote Support
      • Security Patching
      • Backup Monitoring
      • Backup Issues/ Security Patching Issues
      • Advanced Firewall Monitoring
      • itro DNS Protect
    • Enquire Now
  • itro Ultimate
    • $ 120 per month, per endpoint*
    • Set Bills with No Extra Cost.
      We Fully Manage Your IT Risk


      • Endpoint Monitoring
      • Reporting
      • Antivirus
      • Service Desk Remote Support
      • Security Patching
      • Backup Monitoring
      • Backup Issues/ Security Patching Issues
      • Advanced Firewall Monitoring
      • itro DNS Protect
      • On-site Support
      • On-site Routine Visits
      • Annual Training Session
      • Annual External Vulnerability Scan
    • Enquire Now

*Prices do not include GST

Transfer your IT problems to itro

Get our free upfront IT Consultation and Review now

Why Choose itro?

itro is a customer service company that manages IT systems, devices, infrastructure and cyber security for businesses, with specialised skills in assisting Legal Practices, Financial Institutions and internal IT Managers.


Our team of engineers will proactively manage your IT systems to ensure they remain efficient and flexible, and protect your devices and data from cyber threats. We have been proactively managing IT since 1999 and are experienced at building and protecting scalable IT systems that work efficiently and effectively for businesses. Ninety-five percent of new clients come to us via recommendation from existing clients.


We offer you tailored on-premises and cloud solutions as we know businesses and Firms need different levels of IT support, compliance and infrastructure to carry out day-to-day operations. We have complete confidence that itro is the best Managed Services Provider to proactively manage your IT and protect your team from cyber threats.

Our Services

IT Support

We give your team the onsite and remote IT support they need to do their jobs. Whenever your team experiences IT problems, needs advice, doesn’t understand how something works, needs to add or delete new users or licenses, or needs support dealing with a third party vendor, we’re there to help! Our engineers will help resolve all your technical issues using plain English as we proactively manage and monitor your systems, devices, data backup, cyber security, Internet, VoIP phones, licenses and much more.

IT Consulting

We work together to find and implement the best IT solutions for your business. Our focus is on being proactive, to be constantly alert to identify new opportunities, threats or potential issues so we can advise you on how to take advantage or avoid issues before they become a problem.

Infrastructure Projects

We help you assess what IT you have and need, based on your workforce location and spread, what applications and data your team needs to access, the level of cyber security you want, and the robustness and availability of services you require.

itro procurement

IT Procurement

We manage the life cycle of any device, software or service you buy through us, including Internet services, software licensing and subscription services. Leading distributors of computer and technology products deal directly with us, and we always promote business-grade options. If a device, product or solution you have bought through us doesn’t work, or a third party is being difficult, it’s our problem to fix – not yours.

itro’s Steps to Success

We Understand You

We React & Implement

We Proactively Support

We Manage & Protect

Contact itro today for your free IT Health Check!