Contact itro

Whatever you need - support, sales or advice - we're ready to help you


Our sales team can assist you with sales information on our various plans, pricing and can answer any of your technical support questions.


T: 1800 10 3000
or 03 9421 5955

Service Desk

Our service desk is ready to resolve your IT issues and help with any general questions you may have.

T: 1300 10 3000


Scroll down for our location map.

Support Hours

Monday to Friday:

7.30am to 5.30pm (AEST) excluding Victorian public holidays.


Out of Hours support available Monday to Friday:

7-7:30am and 5:30-9pm

Weekends and Victorian public holidays: 7am-9pm 

Help Desk

If you are an itro client and would like to log a Help Desk Case please click here.

Claim Your Free Upfront IT Consultation and Review

We would love the opportunity to discuss how we will remove the headaches and annoyance of computer problems by proactively managing your IT and cyber security.

    itro Customer Portal

    Existing customers, please use itro’s online portal to help you log new issues and manage existing cases 

    At itro we value our customers and value your feedback.

    Contact us via phone, email or via the form below with any questions or feedback you may have.

    Head Office Location

    We are conveniently located in the heart of Cremorne, within the trendy Richmond area.

    Our office is easily accessible via car or public transport (trains and trams).

    Please see the map for directions to our exact office location.

    96 Stephenson Street,
    Cremorne, VIC 3121


    We pride ourselves on providing exceptional customer service.  Please feel free to contact us via phone or email with any feedback you may have, so we can proactively help you and improve our services.