Plan Pricing

Managed IT Support Plans at competitive prices

itro keeps your IT working and your team cyber safe
for a set monthly fee

No one likes getting unexpected bills, and we don’t like passing them on. Our Managed IT Support Plans help you reduce or remove your risk to unexpected bills.

 

We’re happy to share our pricing online so you know exactly what you will get from itro’s managed IT services. We want a lasting partnership with you as your outsourced IT team.

CTO and IT Managers, please check out itro’s Self Serve Plan, where our engineers become an extension of your team to plug internal resource or skills gaps.

No one likes getting unexpected bills, and we don’t like passing them on. Our Managed IT Support Plans have been created to reduce or remove your risk to unexpected costs.

 

Normally pricing for our Support Plans is shown here. However, we are currently revising our existing Support Plans to incorporate stronger base-levels of security protections. We are also moving away from charging per device, instead moving to a per user model. This is more in line with our reason for being: to help people, not devices.

 

Whilst waiting for our new Support Plans to be published, please feel free call us directly if you have any queries.

Business IT support

itro Ultimate

  • You are worried there are gaps in your cyber security but you’re not sure. If anything goes wrong, you’ll be held accountable.
  • You don’t have the time or internal resources to manage onsite and remote issues.
  • You are sick of getting unexpected and ‘outside of scope’ support bills.

Subscribe to Ultimate and transfer the risk and responsibility of managing your IT to itro. 

 

$ 135 Per Month, Per Endpoint*

itro Ultimate is the perfect all-inclusive fixed-price managed plan for small to medium businesses and Firms needing financially responsible IT support. Inclusive of proactive on-site and remote support, Ultimate gives you the support, cyber protection, tools and strategic thinking you need for your team to work smart and safely from any location. Ultimate also includes annual cyber-security training and vulnerability testing, and no lock-in contract. *Prices do not include GST. An ‘endpoint’ is any Desktop (Windows or MAC), Laptop, Tablet or Server; physical or virtual. 

itro Ultimate gives you proactive, onsite and remote support for a fixed monthly fee. Subscription includes premium security measures such as an annual cyber training session and external vulnerability scan to keep your team and resources cyber safe. *Prices do not include GST. An ‘endpoint’ is any Desktop (Windows or MAC), Laptop, Tablet or Server; physical or virtual.  

itro Advanced

  • Sick of getting unexpected and ‘outside of scope’ support bills?
  • Paying too much for onsite level services, but only want remote support?
  • You know there are gaps in your cyber security, but lack the resources to manage it?

Subscribe to Advanced to share the risk and responsibility of managing your IT with itro. 

 

$ 105 Per Month, Per Endpoint*

Managed Service Provider

itro Advanced gives you proactive, remote support for a fixed monthly fee. If you’re a small to medium business needing all-inclusive IT support that is financially responsible, Advanced is the plan for you! It gives you the support, cyber protection, tools and strategic thinking you need for your team to work smart and safely from any location. Includes discounted access to cyber-security training and vulnerability testing, and no lock-in contract. *Prices do not include GST. An ‘endpoint’ is any Desktop (Windows or MAC), Laptop, Tablet or Server; physical or virtual. 

Choose the best itro Support Plan for Your Business

  • itro Advanced
    • $ 105 per month, per endpoint*
    • Proactive remote support with Minimal Bill Fluctuation.

      Shared Management of Your IT Risk

      • Endpoint Monitoring
      • Reporting
      • Antivirus
      • Service Desk Remote Support
      • Security Patching
      • Backup Monitoring
      • Backup Issues/Security Patching Issues
      • Advanced Firewall Monitoring
      • itro DNS Protect
    • Enquire Now
  • itro Ultimate
    • $ 135 per month, per endpoint*
    • Proactive on-site and remote support with No Extra Cost.
      We Fully Manage Your IT Risk

      • Endpoint Monitoring
      • Reporting
      • Antivirus
      • Service Desk Remote Support
      • Security Patching
      • Backup Monitoring
      • Backup Issues/Security Patching Issues
      • Advanced Firewall Monitoring
      • itro DNS Protect
      • On-site Support
      • On-site Routine Visits
      • Annual Cyber Training Session
      • Annual External Vulnerability Scan
    • Enquire Now

*Prices do not include GST.

An ‘endpoint’ is any Desktop (Windows or MAC), Laptop, Tablet or Server; physical or virtual. 

View our Plan Details and T&Cs to see everything included in our Support Plans.

 

Got questions? Contact us today to find out more 

about how we can help you!

Our managed plans are perfect for small to medium businesses and Firms who want a proactive and honest partnership with their MSP

You won’t be locked into a fixed term contract – we want you to stay with us because you love our service, not because you are contractually trapped. Our engineers will help guide you past the confusion of fear tactics, overpriced services, complex contracts and technical jargon of IT Providers to give your team the IT support, tools and cyber security they need.

 

We promote non-proprietary, scalable solutions that give you the flexibility to deal with unforeseen changes and keep your team and infrastructure cyber safe as we manage your IT for you.

Self-Managed IT Support for IT Departments

itro Self-Serve is a Support Plan designed specifically for in-house IT Managers with limited resources. We provide you with a fully managed service, becoming your ‘silent partner’ and giving you the tools and documentation you need to support you through unplanned events, peak operational periods, or your team’s transition to becoming self-sufficient. Our job is to always make you look good, and ensure you retain full ownership and transferal rights of your systems and data.

itro Self-Serve is an invitation only offering

As your back-up MSP we rely on access to your internal systems to document them and your ability to openly communicate your objectives as much as you rely on our promise to always make you and your team look good! To learn more please contact [email protected] for more information.

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