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Top FAQs companies on the hunt for an MSP ask

1. What is itro's minimum term for managing your IT? 2. How much does itro charge per month? What is included in my Support Plan? 3. itro Support Plans are charged per device. Does this mean I have to pay a subscription fee for all computers?  4. If itro’s Support Plans...

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itro Device Protection and Cyber Security

Keep your devices cyber safe online, 24/7Keep your devices cyber safe without even thinking about it. itro MDR (Managed Detect & Respond) detects and responds to known and emerging cyber threats, plus any activities identified as 'unusual', that are activated through one of your business endpoints. Designed for business professionals, our...

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Layered cyber security is a must for SMEs and Firms

MFA and Cyber Security

What is MFA? Multifactor authentication (MFA/2FA) is a cyber security tool that protects your apps and online accounts from being accessed without your permission. It stops others who know your login and password, or have stolen them, from getting into your online accounts.How does MFA/2FA work?MFA protects you by adding another...

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Layered cyber security is a must for SMEs and Firms

Antivirus and Cyber Security

Is antivirus all I need for cyber security? Is it OK to not have antivirus? What is antivirus? It's software designed to detect and destroy computer viruses delivered online to your devices. Many users and business owners believe that antivirus is the only layer of cyber security needed to protect their devices...

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itro keeps SMEs cyber secure

How Secure Is Your Website?

Business Owners and Practice Managers, who do you think is responsible for keeping your website safe? A.   Your internal IT Department, or Managed Service Provider?B.   Your third-party website Hosting Provider?C.   The person or business you have contracted to build and manage your website?ANSWER: C The primary responsibility for your website security rests...

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When is a Hack a Data Breach?

When Do You Need to Report it? When is a hack a data breach? And, if your business loses or has data stolen, what’s the best way to minimise ‘aftershocks’ of a cyber-attack? Really, who cares? If your business is covered by the Privacy Act 1988 – you should!  As of 22 February 2018, all Australian organisations or agencies covered by...

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The Dangers Of Public Wifi

DNS Protection is a method of filtering for viruses using Domain Name Servers. It gives you an added level of protection by complementing anti-virus solutions and ensures your business firewall ‘travels’ wherever you go....

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The Risks of Having a Great Social Media Profile

Traditional marketing advocates having up-to-date online profiles as a great way connect with like-minded people, attract job offers and promote your company or services to a worldwide community. Which is true, however serious security issues affecting online data recommend you reconsider what you share in promoting yourself or your business....

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